Welcome to Pro Survey Solutions ("we," "us," or "our"). These Terms of Use and Services ("Terms") govern your access to and use of the website located at prosurveysolutions.com (the "Site"), including all content, features, surveys, tools, and services offered through the Site. By accessing or using the Site, you agree to be bound by these Terms. If you do not agree to these Terms, you must not access or use the Site.
1. Acceptance of Terms
By visiting the Site, creating an account, subscribing to our email list, participating in a survey, purchasing a survey package, or otherwise interacting with our services, you acknowledge that you have read, understood, and agree to be bound by these Terms, as well as our Privacy Policy, which is incorporated herein by reference. These Terms constitute a legally binding agreement between you and Pro Survey Solutions.
We reserve the right to modify these Terms at any time. Changes will be effective immediately upon posting to the Site with an updated "Last Updated" date. Your continued use of the Site after any modifications constitutes acceptance of the revised Terms. We encourage you to review these Terms periodically.
2. Eligibility
The Site and our survey services are intended for individuals who are at least eighteen (18) years of age and legal residents of the United States of America. By using the Site, you represent and warrant that you meet these eligibility requirements. If you are accessing the Site on behalf of an organization, you represent that you have the authority to bind that organization to these Terms.
We do not knowingly collect information from individuals under the age of 18. If we become aware that we have collected personal information from a minor, we will take steps to delete such information promptly.
3. Description of Services
Pro Survey Solutions provides a platform for conducting USA financial survey research. Our services include, but are not limited to:
- Public-facing financial surveys for research and data collection purposes;
- Publication of aggregated research findings, reports, and analytical content;
- Email subscription services for survey invitations and research updates;
- Survey packages and research products available for purchase by organizations;
- Educational content related to personal finance and economic research.
We reserve the right to modify, suspend, or discontinue any aspect of the Site or services at any time, with or without notice, and without liability to you or any third party.
4. Survey Participation
When you participate in a financial survey through our Site, you agree to provide accurate, truthful, and complete information to the best of your knowledge. You understand that your responses will be used for research purposes and may be aggregated with other responses for publication or client reporting. You grant us a non-exclusive, royalty-free, perpetual license to use, analyze, and publish aggregated and anonymized survey data.
You may not participate in the same survey more than once unless explicitly invited to do so. You may not use automated tools, bots, or scripts to complete surveys. You may not provide false, misleading, or fraudulent responses. Violation of these rules may result in exclusion from future surveys and termination of your access to the Site.
5. Account Registration and Email Subscriptions
Certain features of the Site may require you to provide an email address or other contact information. You agree to provide accurate information and to keep your contact details current. You are responsible for maintaining the confidentiality of any account credentials associated with your use of the Site.
By subscribing to our email list, you consent to receive survey invitations, research updates, and promotional communications from Pro Survey Solutions. You may unsubscribe at any time using the unsubscribe link in any email or through our Unsubscribe page. Unsubscribing will not affect the validity of survey responses you have already submitted.
6. Survey Packages and Purchases
Organizations and individuals may purchase survey packages through our Site. All prices are listed in U.S. dollars and are subject to change without notice. By placing an order, you represent that you are authorized to use the payment method provided and that all payment information is accurate.
Orders placed through our client-side cart system are subject to confirmation by our team. Upon successful checkout, you will receive an acknowledgment that your order has been processed and that a representative will contact you. This acknowledgment does not constitute final acceptance of your order; we reserve the right to decline or cancel orders for any reason, including product unavailability, pricing errors, or suspected fraud.
Refunds for survey packages are governed by the specific terms outlined in your service agreement or purchase confirmation. Unless otherwise stated, all sales are final once services have been delivered or data collection has commenced.
7. Intellectual Property Rights
All content on the Site, including but not limited to text, graphics, logos, icons, images, audio clips, video clips, data compilations, survey instruments, research reports, and software, is the property of Pro Survey Solutions or its content suppliers and is protected by United States and international copyright, trademark, and other intellectual property laws.
You may not reproduce, distribute, modify, create derivative works of, publicly display, publicly perform, republish, download, store, or transmit any material from the Site without our prior written consent, except for personal, non-commercial use such as viewing pages in a web browser or printing a reasonable number of pages for personal reference.
The Pro Survey Solutions name, logo, and all related names, logos, product and service names, designs, and slogans are trademarks of Pro Survey Solutions. You may not use such marks without our prior written permission.
8. User Conduct
You agree not to use the Site in any way that:
- Violates any applicable federal, state, local, or international law or regulation;
- Attempts to gain unauthorized access to any portion of the Site, other accounts, or computer systems connected to the Site;
- Introduces viruses, trojan horses, worms, logic bombs, or other malicious or technologically harmful material;
- Impersonates or attempts to impersonate Pro Survey Solutions, our employees, another user, or any other person or entity;
- Engages in any conduct that restricts or inhibits anyone's use or enjoyment of the Site;
- Uses the Site to transmit unsolicited commercial communications or spam;
- Collects or harvests personal information about other users without their consent;
- Uses automated means to access the Site for any purpose without our express written permission.
9. Third-Party Links and Services
The Site may contain links to third-party websites, services, or resources that are not owned or controlled by Pro Survey Solutions. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party websites or services. You acknowledge and agree that we shall not be responsible or liable for any damage or loss caused by your use of any third-party content or services.
10. Disclaimer of Warranties
THE SITE AND ALL CONTENT, SURVEYS, RESEARCH FINDINGS, AND SERVICES ARE PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED. TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, PRO SURVEY SOLUTIONS DISCLAIMS ALL WARRANTIES, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT.
We do not warrant that the Site will be uninterrupted, error-free, secure, or free of viruses or other harmful components. We do not warrant the accuracy, completeness, or reliability of any research findings, survey data, or other content published on the Site. Research findings are provided for informational purposes only and should not be construed as financial, legal, or professional advice.
11. Limitation of Liability
TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL PRO SURVEY SOLUTIONS, ITS OFFICERS, DIRECTORS, EMPLOYEES, AGENTS, AFFILIATES, OR LICENSORS BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO LOSS OF PROFITS, DATA, USE, GOODWILL, OR OTHER INTANGIBLE LOSSES, ARISING OUT OF OR IN CONNECTION WITH YOUR ACCESS TO OR USE OF (OR INABILITY TO ACCESS OR USE) THE SITE OR ANY CONTENT THEREON.
OUR TOTAL LIABILITY TO YOU FOR ALL CLAIMS ARISING OUT OF OR RELATING TO THESE TERMS OR YOUR USE OF THE SITE SHALL NOT EXCEED THE GREATER OF (A) THE AMOUNT YOU PAID TO US IN THE TWELVE (12) MONTHS PRECEDING THE CLAIM, OR (B) ONE HUNDRED U.S. DOLLARS ($100.00).
12. Indemnification
You agree to defend, indemnify, and hold harmless Pro Survey Solutions and its officers, directors, employees, agents, affiliates, and licensors from and against any claims, liabilities, damages, judgments, awards, losses, costs, expenses, or fees (including reasonable attorneys' fees) arising out of or relating to your violation of these Terms, your use of the Site, your survey responses, or your violation of any rights of a third party.
13. Governing Law and Dispute Resolution
These Terms shall be governed by and construed in accordance with the laws of the United States and the State of Delaware, without regard to its conflict of law provisions. Any dispute arising out of or relating to these Terms or the Site shall be resolved through binding arbitration administered by the American Arbitration Association in accordance with its Commercial Arbitration Rules, except that either party may seek injunctive relief in any court of competent jurisdiction.
You agree that any arbitration or legal proceeding shall be conducted on an individual basis and not as a class, consolidated, or representative action. You waive any right to participate in a class action lawsuit or class-wide arbitration against Pro Survey Solutions.
14. Termination
We may terminate or suspend your access to the Site immediately, without prior notice or liability, for any reason, including if you breach these Terms. Upon termination, your right to use the Site will cease immediately. Provisions of these Terms that by their nature should survive termination shall survive, including ownership provisions, warranty disclaimers, indemnity, and limitations of liability.
15. Severability
If any provision of these Terms is held to be invalid, illegal, or unenforceable by a court of competent jurisdiction, the remaining provisions shall continue in full force and effect. The invalid provision shall be modified to the minimum extent necessary to make it valid and enforceable while preserving the parties' original intent.
16. Entire Agreement
These Terms, together with our Privacy Policy and any other legal notices or agreements published on the Site, constitute the entire agreement between you and Pro Survey Solutions regarding your use of the Site and supersede all prior agreements, understandings, and communications, whether written or oral.
17. Contact Information
If you have any questions about these Terms, please contact us through our Contact Us page or by email at info@prosurveysolutions.com.